Support & Resources

We're here to help you get the most out of your Somabed and Somawave app. Find answers, documentation, and connect with our wellness team.

Frequently Asked Questions

How often should I use Somabed?

Most users benefit from daily sessions of 20-30 minutes. However, frequency can be customized based on your individual needs. Beginners might start with 2-3 sessions per week and gradually increase. Listen to your body and adjust accordingly.

Is Somabed safe for everyone?

Somabed is designed for most healthy adults. However, if you have a pacemaker, are pregnant, or have any serious health conditions, consult your doctor before use. The vibroacoustic frequencies are non-invasive and have no known harmful side effects when used as directed.

Can I use Somabed with the Somawave app immediately?

Yes! The Somawave app is designed to work seamlessly with your Somabed out of the box. Simply download the app, pair it with your Somabed via Bluetooth, and you're ready to start your first session.

What is the 8Hz frequency?

The 8Hz frequency falls within the alpha brainwave range and is known for promoting relaxation, creativity, and coherence. It synchronizes your nervous system and is one of the core healing frequencies used in Somabed sessions.

How does the Schumann Resonance work?

The Schumann Resonance (7.83 Hz) is Earth's natural electromagnetic frequency. By exposing your body to this frequency, Somabed helps re-align your biofield with Earth's natural energies, promoting grounding, healing, and wellness.

Will I feel the vibrations immediately?

Yes, you'll feel the vibrations as soon as you start a session. The intensity is adjustable through the Somawave app, so you can customize the experience. Some people feel deeply relaxed immediately, while others notice benefits after several sessions.

Can I customize the frequency and duration?

Absolutely! The Somawave app allows you to customize frequency, duration, and intensity for each session. You can create personalized programs or choose from pre-designed guided sessions.

What if I have concerns about EMF exposure?

Somabed is engineered to minimize electromagnetic field exposure while delivering therapeutic frequencies. The vibroacoustic technology works through mechanical vibration, not electromagnetic radiation, making it a safe wellness solution.

Troubleshooting

App won't connect to Somabed

  • Ensure Bluetooth is enabled on your iPhone
  • Restart both the Somawave app and Somabed
  • Move closer to Somabed (within 10 feet)
  • Check that Somabed is powered on and ready for pairing
  • Unpair the device in Bluetooth settings and re-pair

Vibrations feel weak or uneven

  • Adjust the intensity slider in the app
  • Ensure you're lying properly on the bed with good contact
  • Check that you're using the correct frequency setting
  • Try a different pre-designed session to test
  • Contact support if vibrations remain weak

Session stops unexpectedly

  • Check iPhone battery level (at least 20% recommended)
  • Ensure the app hasn't been closed in background
  • Verify Bluetooth connection is stable
  • Restart the app and try again
  • Check for app updates in the App Store

I don't feel relaxed after sessions

  • Increase session duration gradually
  • Try different frequency settings to find what works for you
  • Use sessions at consistent times for better results
  • Ensure you're in a quiet, comfortable environment
  • Some people need multiple sessions to experience benefits

Still Need Help?

Our wellness experts are here to support your healing journey. Reach out and we'll be happy to assist.

Response Time

24-48 hours

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